Product Warranty and Returns – Peace of Mind with Every Purchase
At Time and Trends, all our products are backed by a manufacturer's warranty, giving you confidence in every purchase.
We’ve handpicked our brands for their outstanding quality and long-term reliability. While issues are rare, rest assured that if something goes wrong, you’re fully covered by a warranty—and we’re here to help.
In-House Servicing and Warranty Repairs
We are proud to offer servicing on all the brands we sell through our Christchurch-based service centre. Even if your item is out of warranty, we can often assist with repairs and maintenance.
Should you need to return an item for warranty inspection or repair, please send it to our head office:
Returns Address:
Time and Trends / Watch Doctor Ltd
117 Conway Street
Somerfield
| Brand | Warranty Period | Service Centre Information |
|---|---|---|
| Olympic Watches | 2 Years | NZ: 5 Totara Ave, New Lynn, Auckland 0600 – Ph: 09 825 0061 AU: Jim Crowther, PO Box 24, Blackheath, NSW 2785 – Ph: 0417 453 956 |
| Classique Watches | 2 Years | Watch Doctor Ltd, Christchurch +64 3 338 1109 |
| Ringers Western Watches | 2 Years | Same service info as above |
| Sams Watchmakers (AU) | — | Suite 4, 123 Clarence St, Sydney NSW 2000 – Ph: +61 2 9290 2199 |
| Royal London Watches | 2 Years | Serviced by us in NZ |
| Fischer Weather Instruments | 2 Years | We are the official NZ service agents |
| Smiths Clocks | 2 Years | Serviced by us |
| AMS Clocks | 2 Years | Serviced by us |
| All Other Brands | 1 Year | Contact us for details |